CRI's industry leading outreach and data mining programs will drive customers to your business and create new revenue streams.
“Customer Research Inc. helps our members achieve their customer loyalty goals. The exceptional staff at CRI gets the job done right.”
— Jeff Lovell
President, ASA Washington
Contact Center Programs
CRI always staffs a specialized team of contact center agents that specialize in driving revenue. Also, all agents are web enabled, and have the ability to schedule real time into your web-based scheduler system.
Email Marketing and Append
CRI sends emails with 97% to 99% deliverability, while complying with all CAN-SPAM Act requirements. Emails are “From” you and/or your business, and subject lines are dynamic, making every email unique to each and every customer. CRI is also able to gather opt-in email addresses for up to 30% of your customers with the CRI Email Append Service.
CRI offers a full line of direct mail services, consulting with you on your goals, mining your database and/or generating targeted prospect lists, designing pieces to fit your specific needs and maximize return, then providing full print and mail services.
Collision Repair Industry