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Mystery Shopping


Improve the Customer Experience with your business

  • Get a complete and unbiased view of your business
  • Uncover internal strengths and areas for improvement
  • Measure quality of service and compliance with policy
  • Uncover potentially harmful first impressions that may be resulting in lost leads


CRI will custom tailor a solution to uncover this critical information and results will be sent to you quickly, allowing you to react accordingly and immediately.

Remember - You can only improve what you measure