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Contact Center

customer satisfaction measurement, customer loyalty and market research

Take advantage of the in-house full-service CRI contact center, with technology that is unsurpassed in the industry. Over 50-years of experience and the most highly-trained, long-term contact center agents creates timely, accurate and thorough results.

Call Center Services

Outbound & Inbound
Research & Telemarketing
Live Agent & IVR / Automated messaging
Consumer & B2B


Data Collection
Customer Satisfaction
Lead Generation
Appointment Scheduling


Survey Design
Call Recording
Live Call Transfer / Forwarding
Data Processing & Tabulation
Secure Data Transfer