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Text-the-Manager is an early warning system that allows customers to quickly and easily notify management of any issues via text message. Resolve concerns in-store and make sure your customers leave happy.



  • Increase customer satisfaction and loyalty by identifying and resolving customer concerns faster, ahead of social media channels
  • Elevate staff awareness and attentiveness to customer issues
  • Assign “First Response” to the appropriate manager with behind the scenes messaging
  • Track your progress and prioritize complaints and compliments
  • Prioritize and track messages: Open, In-Process or Closed
  • Auto response for after-hours
  • Zero implementation time

Why is it Different?